Please note if you are trying to call our Revenues and benefits department, we are currently receiving extremely high call volumes and wait times are longer than usual.
We apologise for any inconvenience caused at this time and if your call is not of an urgent nature please email your enquiry to firstname.lastname@example.org and we will endeavour to respond to you as soon as possible.
If your call is to make a payment you can do this online at here. If you are unable to do this please hang up and redial our main switchboard on 01205 314200 where a customer services advisor will take your payment.
If you are calling to report a change in circumstances regarding your Housing Benefit and Council Tax Support , you can do this on line here where you can also apply for a single person discount.