Operations, Waste & Enforcement


We cover a wide range of services within our Environmental Operations Department and here you can find out all information relating to our services. These include refuse, recycling and garden waste collections, commercial waste collections, bin collection dates, guidance on what can and can’t be recycled, assisted collections, bulky waste collections, clinical and medical waste provisions, household waste recycling centre, street cleansing services, fly tipping, environmental crime, enforcement and more!

Contact Information

Environmental Operations can be contacted for advice or information in one of the following ways:

  • Telephone: 01205 314200
  • E-mail: waste@boston.gov.uk
  • Post: Environmental Operations, Municipal Buildings, West Street, Boston, PE21 8QR

Bin Collection



Commercial Services



Household Waste

Recycling Centre



Waste & Recycling

Operational Policy 2021

Although we are not licensed to collect and remove asbestos, we do need to be notified immediately of any fly-tipped asbestos on the highway.

On receipt of the report we will notify a licensed contractor who will then come and remove it.

If asbestos is on your own property, you will need to arrange for an approved hazardous waste contractor who will collect and dispose of it in the correct manner.

Frequently asked questions (Asbestos):

Can I take asbestos down to my local tip? 
No the tip will not accept any asbestos waste as it is a hazardous material

What do I do if I find fly tipped asbestos?
You must report it to the council immediately to avoid it being further damaged and causing more pollution to wildlife and the environment or even the possibility of it being handled by children

How do I handle asbestos safely?
Always remember asbestos is a dangerous material so avoid handling it yourselves and ensure that you contact a reputable contractor to dispose of it safely.

Other hazardous waste:

We are not licensed to collect hazardous waste such as paint, household and garden chemicals, cooking oil, used engine oil, batteries, mobile phones, fluorescent tubes, light bulbs and gas bottles. However these materials can be disposed of in the correct manner down at the Household Waste Recycling Centre (HWRC), Bittern Way or by a contractor. Please note asbestos cannot be taken to the HWRC.


As well as cleaning up the town it’s a chance to have some fun with a friendly group of people. Free lunch is available and there will be various tea and biscuit breaks throughout the day.

This year’s big clean up is paying particular attention to the plastic litter and importance of helping to minimise plastic pollution.Last year nearly 400 people took part, approximately 100 people a day.  Everybody is welcome, anyone under the age of 16 must be accompanied by an adult, meeting at the Municipal Buildings at 9am each day. Find the pledge form here PLEDGE or get a paper copy of the form from the council buildings.


As well as the kerbside blue bin recycling scheme we also offer additional recycling bring sites around the borough for paper, cardboard, metals, textiles and books.

There are 12 recycling bring sites in total located at supermarkets, car parks, lay-bys and social clubs. Each site varies in the materials we accept at each one but are for domestic waste only. These should not be used for trade waste.

To find out where your nearest site is and what can be recycled please see the list below. 

If you come across any recycling banks that are full or any excess waste that is around the sites, please contact Boston Borough Council on 01205 314200.

PLEASE NOTE: If you arrive at a site that is full please try one of the others that are listed below:

We operate a pre-paid collection and disposal service for large household items which householders may find difficult to transport to the Household Waste Recycling Centre.

Prices below are only a guideline and subject to amendment depending on the size and weight of certain objects. Electric/reclining chairs or beds for example will be a lot more expensive than a standard priced items as these are heavy objects.

Standard items – 1 to 2 items – £19      3 items – £26        4 to 5 items – £31

Large white electrical items such as fridge-freezers or chest freezers – 1 large white item – £27      2 large white item – £38

If you have over 5 items we may need to visit, to give a quote for removal. This may also apply to carpets, sheds or wood etc so please call 01205 314200 to discuss with an Advisor.

Please note we CANNOT collect building materials, asbestos, hazardous waste, medical waste.

We do work on an area system, so to give you an idea of what likely day your items will be collected please see below:

Tuesday – Town (chain bridge to Burton roundabout to Whitehouse Lane and back)

Wednesday – South side (Wyberton, Frampton, Kirton, Sutterton, Swineshead, Wigtoft, Fosdyke and Bicker)

Thursday – North side (all roads north of Rochford Tower Lane/Church Green Road, Fishtoft, Butterwick, Freiston, Bennington, Leverton, Old Leake and Wrangle

Payment to arrange for this service can be made by calling us on 01205 314200 or in person at our main reception, Municipal Buildings, West Street, Boston where you can pay by credit or debit card or cash.  

If you wish to cancel your bulky collection and obtain a refund, you need to let us know at least 2 working days prior to your collection day. We are unable to provide refunds for any cancellations made after this time. Only full refunds will be given, we do not part refund.

Please note that we are not insured to collect items from the inside of properties. For this reason we ask that all items for collection should be placed at the front of the property the night before or by 05:30am on the day of collection. If your bulky collection is noted by the refuse crew as not out when they visit your property we will not come back for the item(s) and you will need to pay for a recollection.

You may want to use a private company to dispose of your waste, but we do advise you make sure they are registered waste carriers with a current waste carriers licence.

Furniture reuse

If you do have furniture that is still in good condition, before calling us for a bulky collection why not call Centrepoint Outreach which is a local Christian charitable organisation. They will collect, store and re-distribute furniture and household items to those in need within approximately a 10 mile radius of Boston.

To find out more call 01205 360900.

Please report drug related litter including needles, syringes and any other hazardous items immediately to our customer services team on 01205 314200 with the location details or online at https://www.mybostonuk.com/report-action-it/

Our street operatives are trained to safely handle and dispose of this dangerous litter and aim to remove it as soon as possible.


Do you want to help keep Boston clean and tidy?

Why not join our litter champion scheme and support us in keeping your street clean and tidy. In return, we will provide you with a litter picker, hi-vis jacket, gloves, specially designated litter champion bags.

If you would like to join our litter champion scheme, please contact our environmental operations team on 01205 314200..

Please click here to visit our Litter Champion Application Form

Related Documents

Litter champions organisers guide

Dos and donts for community litter pickers

As part of our street cleansing service, we carry out the mechanical and manual cleansing of all highways channels and footways across the borough on a quarterly basis, as a minimum.

We carry out a manual and mechanical cleaning schedule each morning, prior to the commencement of business in Boston town centre, on 362 days per year, to ensure that the area is kept as free of litter and detritus as is practicable.

Each day we have operatives litter picking collecting all scattered rubbish within the town centre to ensure that levels of litter are contained. We also react to any ad hoc street cleansing requirements that may arise in town or the surrounding villages.

We provide litter and dual-purpose litter/animal waste bins across the borough and empty these on a cyclical basis, dependent upon use, a minimum of once per week.

Villages in the Borough including; Kirton, Sutterton, Wyberton, Fosdyke, Old Leake, Leverton, Wrangle, Benington, Wigtoft, Swineshead, Frampton, Bicker, Fishtoft and Freiston are all on a road sweeping schedule to be cleaned quarterly.

Road Spillages

We are responsible for keeping the highway free from spillages, including oil. Where spillages are of a hazardous nature the police and fire service may also be involved in the incident and road closures may be required.

Mud on the Road

To report mud on the road, please call Lincolnshire County Council (LCC) on 01522 782070 who are open Monday to Friday, from 8am until 6pm. In an emergency always dial 999.

Litter Bins

If you see an overflowing litter bin, please contact our Customer Service department on 01205 314200 and we will have it emptied as soon as operationally possible.

If your wheelie bin isn’t emptied on your normal collection day, and the rest of your street or road wasn’t collected, please leave your bin out for collection and we will get back to empty it as soon as operationally possible.

Please be aware there are many factors affecting your Refuse, Recycling and Garden Waste collections, including:

  • More people at home because of the Covid-19 pandemic
  • Additional cars and vans are parked on streets – this is affecting our drivers in manoeuvring 26 tonne vehicles on narrower streets
  • More people at home is resulting in extra household waste – so more waste to collect eg side waste
  • The amount of extra waste collected at present is the equivalent to every other house presenting 1 additional bag of side waste
  • Bin Crews are carrying out extra journeys collecting side waste, which is creating further delays
  • Collection vehicles are now travelling more distance when compared to pre Covid-19 collection routes due to the extra waste and having to make more trips to the waste transfer station for tipping

Thank you for your time, continued patience and understanding.

Please click on each of the images below to show the waste process of these materials: